Our leakage investigation process

A structured process helps avoid unnecessary hacking, unclear responsibility and repeated failed repairs.

We review photos, videos, leakage timing and property context through WhatsApp or email.

We inspect affected areas and likely source zones, recording defects and moisture conditions.

Where appropriate, we recommend water ponding, spray, dye, moisture or other targeted tests.

We explain probable causes, leakage pathways and uncertainty levels in plain language.

We propose repair technologies, sequencing, access considerations and verification method.

We support meetings, MCST/SP mediation, contractor coordination or expert witness appointments.

Need an independent leakage assessment?

Send photos, location and history by WhatsApp. We can advise the likely investigation path and whether a site inspection is required.